EDGEFORGE — Privacy Policy
This Privacy Policy explains how EdgeForge (www.edgeforge.org) ("Provider," "we," or "our") collects, uses, stores, and protects personal data from customers and visitors ("Customer," "you," or "your"). By using our services or website, you agree to the practices described in this Policy.
Information We Collect
We may collect personal information such as name, email address, billing details, IP address, and service usage data when you register, place an order, or use our services. We also collect technical data, such as log files, device information, and cookies, to ensure system security and improve user experience.
How We Use Information
Collected data is used to provide, manage, and improve services, process payments, deliver invoices, provide customer support, detect abuse, and comply with legal obligations. We may also use aggregated non-identifiable data for analytics and service optimization.
Payment Data
Payments are processed via trusted third-party providers (e.g., PayPal, banks). We do not store sensitive payment information, such as full credit card numbers or banking credentials, on our servers. Proof of payment provided by Customers is used solely for transaction verification purposes.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share data only with trusted partners or service providers necessary to operate our business, or when required by law, regulation, or legal authority. In the event of unlawful activity, relevant information may be disclosed to law enforcement.
Data Security
We implement industry-standard security measures to protect Customer data against unauthorized access, loss, misuse, or alteration. While we strive to safeguard your information, no system can be guaranteed fully secure. Customers are responsible for maintaining the confidentiality of their login credentials.
Data Retention
We retain Customer personal data as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. Upon cancellation or termination of services, certain data may be archived as required by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide personalized content. You may disable cookies through your browser settings; however, certain site features may not function properly without them.
Customer Rights
You have the right to access, correct, or delete your personal data held by us. You may also request restrictions on processing or withdraw consent for certain uses. To exercise these rights, please contact us at the details provided below.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage Customers to review the policies of any external websites visited.
International Data Transfers
As services are hosted in the Netherlands, personal data may be stored and processed within the EU. Customers outside the EU acknowledge that their data may be transferred and processed according to applicable EU data protection standards.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on www.edgeforge.org, and significant changes may be communicated to Customers directly. Continued use of our services constitutes acceptance of updated terms.
Contact Information
If you have questions or requests regarding this Privacy Policy, you may contact us at: Email: support@edgeforge.org Website: www.edgeforge.org